Service design takes into account the entire experience between businesses and their customers. The quality of the interaction is significantly improved, and ultimately reflected in the results, by properly planning and organizing personnel, operations, and communication components of a service.
We have successfully helped a variety of clients who needed assistance retooling their business model before truly becoming effective in their markets.
Case Study: WeSave Inc.
Services:
Market Position Analysis, Customer Experience Analysis, Competitor Analysis, Personnel Planning, Operational Enhancements, Procedural Refinement, Business Model Optimization, Business Development Strategy
We have experience in serving the construction industry, technology sector, medical, dental, public relations / media, higher education, government, real estate, non-profit, retail, and more. This multitude of experience enables us to provide strategic counsel to virtually any type of business large or small.
Simply put, we bring the balance of internal knowledge with external perspective.
Case Study: Plush Movement
Services:
Strategic Marketing, Industry Research, Strategy Development and Implementation, Media Plan Development, Media Scheduling and Placement, Measurability Integration & Review
A website is your face to the world 24-7. What could be more influential for your business? Having a properly designed website can increase business, and set a higher standard in your industry. We pride ourselves on being able to manage complex projects and deliver high quality designs in simple to use interfaces. Most anyone can build a website, but it takes a keen professional insight to create an effective online presence.
Case Study: FCX Systems, Inc
Services:
Web Design and Development, Content Management System (CMS) Integration, E-Commerce, Blog Strategies, Tracking and Analysis, Search Engine Optimization, Google Ad Word Campaigns, System User Interface (UI) Design and Optimization, Email Marketing, Multi-Media Development, New Media Campaigns, Viral Marketing Support
Printed media is a completely different entity than the web. Print design produces a tangible product with clearly defined boundaries. Whether it is a brochure, poster, direct mailer, catalog, flyer, magazine, or billboard, we have the experience to deliver.
Case Study: WVU Division of Art
Services:
Direct Mail, Posters, Catalogs, POS, Billboards, Magazines, Newspaper, Business Cards, Event / Venue Displays, Tradeshow Planning and Design, Packaging, Photography, and Messaging Creation
Your identity, the quality of your business, your mission, your entire company’s philosophy. This is your symbol, your brand, your image of true quality.
Case Study: Charleston Clean Energy
Services:
Branding Analysis and Positioning, Market Research, Logo Development, Slogan Creation, Standards Implementation, and Support Marketing Components